Effective Date: 12/19/2024

At Best Value Janitorial Services, we take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, use our services, or engage with us in any other manner. By using our website or services, you consent to the practices described in this policy.

1. Information We Collect

We may collect personal information that you voluntarily provide when interacting with our website or services. This may include:

• Personal Identification Information: Your name, email address, phone number, billing address, and other information you provide when filling out forms, making inquiries, or scheduling services.
• Service-related Information: Details about the janitorial services you request or use, such as service frequency, specific requirements, and preferences.
• Payment Information: If you make payments for services, we may collect credit card information or other billing details through secure third-party payment processors.
• Website Usage Data: Information automatically collected about how you use our website, such as IP addresses, browser types, device types, and website interaction data.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our janitorial services.
• Process and manage payments for services.
• Respond to your inquiries and provide customer support.
• Communicate with you about promotions, updates, and other news related to our services (you can opt out of these communications at any time).
• Customize and enhance your experience on our website.
• Ensure compliance with applicable laws, regulations, and contractual obligations.

3. How We Protect Your Information

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. This includes implementing physical, electronic, and procedural safeguards to secure the information we collect. However, please note that no data transmission or storage system is completely secure, and while we strive to protect your information, we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following cases:

• Service Providers: We may share your information with trusted third-party service providers who help us operate our business, such as payment processors, marketing partners, and customer service tools. These providers are only allowed to use your information to perform services on our behalf.
• Legal Requirements: We may disclose your information if required by law, to comply with legal processes, or to protect our rights, property, or safety.
• Business Transfers: In the event of a merger, acquisition, or sale of company assets, your personal information may be transferred as part of the transaction. We will notify you if this occurs.

5. Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to enhance your browsing experience, analyze trends, and gather general demographic information. Cookies are small files stored on your device that allow us to recognize your preferences and optimize our services. You can control cookie settings through your browser, but please note that disabling cookies may affect your experience on our website.

6. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties, and we encourage you to review their privacy policies before providing any personal information.

7. Your Rights and Choices

As a resident of Florida and in accordance with applicable privacy laws, you have certain rights regarding your personal information, including:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request corrections to any inaccurate or incomplete information.
• Deletion: You may request the deletion of your personal information, subject to certain exceptions.
• Opt-Out: You can opt out of marketing communications at any time by following the unsubscribe instructions in emails or by contacting us directly.

To exercise any of these rights, please contact us using the information provided below.

8. Children’s Privacy

Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us so that we can promptly delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any updates or changes. Your continued use of our website and services after any changes to this Privacy Policy constitutes your acceptance of those changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Best Value Janitorial Services
400 Arthur Godfrey Road, Suite 508

Miami Beach, FL 33140
Phone: 954-417-1607
Email: info@bestvaluejanitorialservices.com

Thank you for trusting Best Value Janitorial Services with your janitorial service needs. We are committed to protecting your privacy and providing you with exceptional service.